Privacy policy.

Effective Date: October 1, 2024

At Citrine Legacy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our SMS services.

1. Information We Collect

We may collect the following types of information:

- Personal Identification Information: This may include your name, email address, phone number, and any other information you provide voluntarily when you interact with us (e.g., through contact forms, newsletter sign-ups, or SMS opt-ins).

- Non-Personal Identification Information: This includes information that does not directly identify you, such as browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps. We may collect this information automatically when you visit our website.

2. How We Use Your Information

Citrine Legacy may use the information we collect for various purposes, including:

- To improve our website and services.

- To respond to your inquiries and requests.

- To send you SMS messages and email updates regarding your appointments, customer service inquiries, or other relevant information.

- To personalize your experience on our site and improve customer service.

3. Text Messaging Consent

By opting in to receive SMS messages from Citrine Legacy, you consent to receive communications from us via text message. You can expect to receive messages such as appointment reminders and customer service information.

Important: Text messaging originator opt-in data and consent will not be shared with any third parties without your explicit permission, except as required by law.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Security of Your Information

We take reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies

Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of the website may not function properly. Cookies help us understand how our users interact with the website, allowing us to improve our services.

7. Third-Party Websites

Our website may contain links to third-party sites. We do not control the content or practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

Citrine Legacy reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below. Additionally, you can withdraw your consent to receive SMS messages at any time by texting "STOP" to the number from which you received the text.

10. Children’s Privacy

Citrine Legacy does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our records. If you believe we might have any information from or about a child under 13, please contact us.

11. Contact Us

If you have any questions about this Privacy Policy, our practices regarding your information, or if you would like to exercise any of your rights, please contact us at:

Citrine Legacy

Email: dwells@citrinelegacy.com

Phone: 206.889.6001

Address: 1120 Pacific Ave Ste 227 Tacoma WA 98402